FAQs
❓ Frequently Asked Questions (FAQs)
Welcome to DESIGN HAVEN LLC FAQ page.
Here you’ll find answers to the most common questions.
🛒 1. How can I place an order?
Simply browse our store, add your favorite items to the cart, and proceed to checkout. Follow the instructions to complete your purchase securely.
💳 2. What payment methods do you accept?
We accept major credit and debit cards as well as secure online payment methods available at checkout.
All transactions are encrypted and processed securely.
🚚 3. How long does shipping take?
Processing time: 1–3 business days
United States delivery: 5–10 business days
International delivery: 7–20 business days
Shipping times may vary depending on location and carrier conditions.
📦 4. How can I track my order?
Once your order ships, you will receive a tracking number via email.
You can use it to monitor your delivery status.
🔄 5. What is your return policy?
We accept returns within 14 days of delivery.
Items must be unused and in original packaging.
For full details, please see our Refund Policy.
❌ 6. Can I cancel or change my order?
Orders can only be modified or canceled within 24 hours of placing them.
Please contact us immediately if you need assistance.
📧 7. How can I contact customer support?
You can reach us at:
DESIGN HAVEN LLC
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
United States
📞 Phone: +1 (612) 786 1147
We respond within 24–48 business hours.